FAQs

Lobaba makes playful, soft hair clips for real-life comfort. Our Flat Clip is designed to hold your hair without the hard, bulky pressure of a traditional claw clip.

Its low-profile, flexible body sits flatter against your head, while rounded edges help avoid sharp pressure points. That means you can lean back against a car seat, sofa or headrest much more comfortably.

The Flat Clip is made as a flexible one-piece design using TPEE, a material chosen for its bend and bounce.

Our current Flat Clip comes in medium, an everyday size designed for a wide range of updos and hair types. Hold depends on your hair length, thickness, texture and the style you create. If you are unsure, send us a note through the Contact Us page.

It is designed to flex around fuller twists and updos. Very thick, heavy or extra-long hair may need a different twist, a partial-up style or more than one clip for the hold you prefer.

Yes—try a smaller twist or half-up style. As with every clip, grip varies with hair texture and how much hair you gather.

The flat shape, flexible body and rounded edges are designed to reduce the hard pressure points common with rigid claw clips. Comfort is personal, so loosen or remove the clip if anything feels uncomfortable.

That is exactly what the flat design is made for. You can lean against a headrest, chair or sofa more comfortably. We still recommend taking it out before sleeping overnight or during high-impact activity.

The smooth, rounded design is intended to be gentle on hair. Always open the clip fully and remove it slowly rather than pulling it through your hair.

Lightly damp hair is fine; dry the clip afterward. Keep it away from direct high heat, hot tools, saunas and harsh chemicals, which may affect its shape or finish.

Use lukewarm water, mild soap and a soft cloth. Rinse gently, dry completely and store away from sharp objects. Avoid alcohol, bleach and abrasive cleaners.

It is made to flex and bounce back, but no hair accessory is indestructible. Our crush test is a controlled strength demonstration only—please do not drive over, slam doors on or intentionally crush your clip.

The Flat Clip is ready to wear as-is. The Dazzling Flat Clip includes a Flat Clip plus a stick-on gem sheet so you can decorate it your way.

One Flat Clip and one stick-on gem sheet. Product photos show decoration ideas; placement is up to you, so every finished clip can be different.

Eligible automatic offers appear in your cart or at checkout. You may see the original item price first and the discount applied in the order summary or subtotal.

Some percentage discounts create a fraction of a cent. Shopify rounds the final amount to the nearest cent—for example, half of $24.99 is displayed as $12.50.

Codes can be combined only when the checkout accepts them together. Any exclusions or minimums will be shown with the offer or during checkout.

Changes after an order is placed are not guaranteed. Contact us as soon as possible with your order number and we will check what can be done.

Yes. Standard shipping is free on all U.S. orders over $49.

Enter your delivery address at checkout to see the destinations and shipping methods currently available to you.

Your available delivery estimate is shown at checkout. Once your order ships, we will email tracking details. Carrier timing may change during weekends, holidays or busy periods.

If an express option is available for your address, it will appear at checkout. If it is not displayed, it is not currently available for that order.

Use the tracking link in your shipping confirmation email. It can take a little time for the carrier's first scan to appear.

Contact us immediately with your order number and the correct address. We will try to help, but changes are not guaranteed once fulfillment has started.

Check around the delivery location, with household members, neighbors, your building team and the carrier. Some scans update before the package is physically delivered. If it is still missing, contact us with your order number and tracking link.

Taxes, duties or import fees depend on the destination and local rules. Any charges not collected at checkout may be the recipient's responsibility.

The secure payment methods available for your device and region are displayed at checkout.

Prices on Lobaba are shown in U.S. dollars (USD) unless checkout states otherwise.

Contact us as soon as possible with your order number. We will do our best, but we cannot guarantee edits or cancellations after processing begins.

Please contact us with your order number and clear photos of the item and packaging. We will review the issue and help with the next step.

Yes—enter the recipient's address at checkout. For a special note request, contact us before fulfillment begins. Special requests are not guaranteed, but we will try to help.

We are happy to offer domestic returns on unused Lobaba products within 30 days of the customer receiving the package.

Use our Contact Us page and include your order number and reason for the return. Please wait for return instructions before sending anything back.

The product must be unused and in its original condition. Please keep the original packaging when possible.

Contact us with your order number. Exchange options depend on eligibility and available stock, and we will explain the best next step.

Approved refunds are issued after the returned item is received and inspected. Your bank or payment provider may need additional time to post the funds.

Please contact us before sending anything back. We will review your order and explain the options available for your location.

Send us a message through the Contact Us page. Include your order number when your question is about an existing order.

We reply as soon as we can. Sending one clear message with all relevant details helps us assist you faster.

We would love to hear your idea. Use the Contact Us page and include your social links, business details or proposal.